PRIVATE CLINIC

Case study: 360 Med, Muswell Hill, London

From a new clinic launch to a steady stream of bookings

We built the website, ran the Google Ads and managed social media for a private GP, aesthetics and blood test clinic, for nearly two years.

Google Ads daily budget, scaled as results came in

£10 per day at launch £100 per day later

The client

360 Med is a private healthcare clinic in Muswell Hill, London, offering private GP services, aesthetic treatments and blood tests.

They approached MDM just after opening their doors, with a strong clinical offering but no digital presence. Their goal was to build a patient base in a competitive London market and become the local choice for private healthcare.

The challenge

In private healthcare, patients choose the clinic they trust, and that trust starts online. As a brand-new clinic, 360 Med had no brand awareness, no website, no active social media, and no system for turning local searches into booked appointments.

They faced established clinics already ranking and advertising across London. They needed more than marketing. They needed a complete digital foundation that made a new clinic look credible and made booking simple.

Our approach

At MDM, we treated the clinic's digital presence as one connected system. Google Ads would bring in patients actively searching for care, the website would turn those visitors into bookings, and social media would build the trust that keeps patients coming back.

We started with a controlled budget, proved the campaigns were generating bookings, and scaled spend only as results justified it. In healthcare, patients respond to clarity, professionalism and reassurance, so every page, ad and post was built around that.

What we did

  • Complete website development with a clean, professional structure covering private GP, aesthetic and blood test services.
  • Google Ads management, launching at £10/day and scaling in stages to £100/day as performance grew.
  • Service-focused campaigns across private GP services, aesthetic treatments and blood tests.
  • Full social media build and management across Instagram, Facebook and LinkedIn, with consistent branding and content.
  • Ongoing optimisation of campaigns, website and content throughout a nearly 2-year partnership.

The impact

3 monthsto the first consistent bookings after launch
Up to 40%increase in bookings
10xad budget growth, from £10 to £100 per day

A new clinic established across search and social in a competitive London market, and a long-term partnership of nearly two years from launch to a growing, steady patient pipeline.

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